Island City House, Key West ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

411 William Street, Key West, Florida, United States, 33040

Enchanting families and groups since 1912, Island City House offers a welcoming experience centered around relaxation and escape in Key West's Old Town. This 3-star all-suites property features lush garden grounds, an outdoor pool, and easy access to vibrant Duval Street.

Rooms & Amenities

Island City House provides diverse lodging accommodations across three distinct buildings: The Arch House, The Island City House, and The Cigar House. Guests can choose from studio, one-bedroom, or two-bedroom suites, all elegantly furnished with Victorian island-style decor and equipped with full kitchens.

Leisure & Wellness

Island City House encourages relaxation with its onsite Essera Spa, offering a variety of massage services such as Swedish, Deep Tissue, and Hot Stone therapy. Guests can also unwind in the lush gardens surrounding the six-foot deep outdoor pool, providing a serene atmosphere for leisure.

Location & Activities

Central to Key West's attractions, Island City House is within walking distance of Mallory Square, the Ernest Hemingway Home and Museum, and numerous dining options. The local area also hosts several water sports activities, shopping districts, and nightlife experiences.

Services & Amenities

Additional services at Island City House include complimentary Wi-Fi, concierge assistance for activity planning, and onsite parking available for guests. The property also offers a group room block option for cohesive family or group stays, making it suitable for unique gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Arch House Street Queen Studio

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Queen Studio Garden View

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Arch House Two-Bedroom

Max:

5 persons

500 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Key West 1.1 mi

Airports

Key West International (EYW) 3.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Living Space

“The room had a lovely little kitchen and a charming living area, making it feel like a home away from home.” view full review

Charming Decor

“The quaint and themed decor gave the room a good personality that instantly made us feel relaxed.” view full review

Well-Stocked Kitchen

“The kitchenette was fully equipped with everything we needed, making it easy to prepare small meals during our stay.” view full review

Inviting Pool Area

“The pool area was a perfect retreat after a long day, with plenty of loungers and a great temperature for cooling off.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Cookware/ Kitchen utensils

Services

Housekeeping
Laundry
Tours/Ticket assistance

Business

Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun terrace
Garden area
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

411 William Street, Key West, Florida, United States, 33040

Map view

411 William Street, Key West, Florida, United States, 33040

City landmarks

Square

Mallory Square

3600 ft

Duval Street

2200 ft

Museum

The Ernest Hemingway Home and Museum

4100 ft

Museum

Truman Little White House

3300 ft

cnr South & Whitehead Sts

Southernmost Point

1.1 mi

Truman Waterfront On The Western Edge of Key West

USCGC Ingham Maritime Museum

1.0 mi

Cemetery

Key West Cemetery

2100 ft

Nature reserve

Key West Butterfly and Nature Conservatory

1.0 mi

Aquarium

Key West Aquarium

3400 ft

Museum

Key West Shipwreck Treasure Museum

3400 ft

Monument

Southernmost Point of the Continental US

1.1 mi

Event hall

San Carlos Institute Casa Cuba

2200 ft

Museum

Ripley's Believe It or Not

3000 ft

Garden

Audubon House and Tropical Gardens

3000 ft

Museum

Mel Fisher Maritime Heritage Museum

3100 ft

Church

Saint Mary Star of the Sea

3100 ft

Mallory Square between Whitehead and Wall sts.

Memorial Sculpture Garden

3400 ft

Square

Key West-Florida Keys Historical Military Memorial

2700 ft

Museum

Florida Keys Eco-Discovery Center

4900 ft

938 Whitehead St

Key West Lighthouse and Keeper's Quarters Museum

4400 ft

Nearby

Garden

Nancy Forrester's Secret Garden

1000 ft

511 Caroline St

Curry Mansion

2000 ft

Gallery

The Studios of Key West

1100 ft

490 Whitehead St

US 1 Mile Marker 0

700 ft

Church

Saint Paul's Episcopal Church of Key West

700 ft

534 Fleming St

KEPart Studio-Gallery

1100 ft

Gallery

7 Artists & Friends Gallery

1400 ft

Museum

Turtle Cannery Museum

1300 ft

322 Duval St

The Oldest House

1900 ft

Gallery

Gallery on Greene

1400 ft

Restaurants

Harpoon Harry's

1100 ft

832 Caroline Street

Bien

1500 ft

1000 Eaton St

Old Town Bakery

1100 ft

930 Eaton St

China Garden West Downtown

1300 ft

531 Fleming St

Fisherman's Cafe

4100 ft

205 Elizabeth St Unit D

5 Brothers Grocery & Sandwich Shop

1800 ft

930 Southard St

Duetto Pizza & Gelato

2200 ft

540 Greene St Suite #1

Reviews and Ratings <br />

Feedback from previous guests about their experience.

76%

loved the resort and would return for another relaxing stay

Charming and spacious rooms

Beautifully maintained gardens

Inattentive service

Housekeeping issues

7.6/10

Very good

Rooms

7.0

Location

9.4

Service

6.4

Dining

7.0

4.5/5 based on 1310 reviews

#26 of 79 B&Bs / Inns in Key West based on Tripadvisor

Joe

United States, October 2024

8.4/10

Island City House Hotel is ideally located within walking distance to the harbor and local attractions. The rooms are charming and spacious, providing a clean and comfortable retreat. However, service could be improved as it sometimes felt inattentive, and there were a few housekeeping issues. Overall, it's a great place for a relaxing stay in Key West.

Rooms

9.0

The rooms were quaint, clean, and surprisingly spacious. They had useful amenities like a fridge and microwave, which made our stay convenient.

Service

6.0

While the staff was friendly and available, some service aspects were disappointing. For instance, housekeeping missed a day and other small details were overlooked.

Location

10.0

The hotel is perfectly situated just a short walk from the harbor and Duvall Street, making it easy to explore Key West's vibrant dining and entertainment scene.

Dining

8.0

The dining options within walking distance were fantastic, allowing us to enjoy great meals without needing to drive.

Facilities

9.0

The lush gardens and outdoor spaces were beautifully maintained, offering a peaceful escape that's perfect for relaxation.

Charming and spacious rooms

Inattentive service

Don

United States, October 2024

7.2/10

I had a wonderful stay at the Arch House Studio. The hotel had a great price and fantastic location, making it easy to explore the area. The grounds were beautifully kept, and the staff was friendly and attentive. However, the bed in my room left much to be desired, which affected my overall comfort. If they could just improve the mattresses, it would truly elevate the whole experience.

Rooms

5.0

The room was clean and spacious, but the mattress was sloped and uncomfortable, which woke me up with back pain several mornings.

Service

7.0

The staff was kind and informative, but during checkout, I learned they could have flipped the mattress to help with the issue.

Location

9.0

The location was excellent, just a few blocks from downtown attractions which made it easy to explore.

Dining

7.0

While breakfast wasn't offered during my stay, the complimentary snacks and refreshments were a nice added touch.

Facilities

8.0

The outdoor spaces were lovely and well-maintained, providing a nice place to relax after a long day of exploring.

Alfred

United States, October 2024

8.0/10

Island City House is located in a perfect spot, just a short walk from Duval Street and numerous attractions, making it easy to explore Key West. The grounds are absolutely beautiful with lush gardens and charming outdoor spaces, but my experience with the room left something to be desired due to an uncomfortable mattress. The service was attentive but could use some improvement in housekeeping. Overall, it's a lovely place to stay with a few areas needing attention.

Rooms

6.0

The room was spacious and clean, but the mattress was worn out and uncomfortable, leading to a poor night's sleep.

Service

7.0

The staff was friendly, but housekeeping missed some details like restocking toiletries properly.

Location

10.0

The hotel is in a fantastic location, within walking distance to all major attractions and surrounded by tropical beauty.

Dining

8.0

There were no dining options mentioned, but complimentary snacks and drinks were a nice touch.

Facilities

9.0

The facilities, including the pool area and gardens, were beautifully maintained and added to the relaxing atmosphere.

Michael

United States, October 2024

8.0/10

The hotel boasts stunning gardens and has a charming atmosphere, which really adds to the overall experience. The rooms are spacious and have a nice Key West vibe, but a bit of maintenance could enhance the stay. While the proximity to attractions is fantastic, the service could use improvement as some staff members were unhelpful. Overall, it's a good value for the location and comfort offered.

Rooms

8.0

The rooms were spacious with a great Key West vibe, though some areas could use a little maintenance.

Service

6.0

The service was not consistent; while some staff were friendly, others seemed unhelpful at times.

Location

9.0

The hotel is excellently situated, allowing for easy access to attractions like Duval Street.

Dining

Facilities

9.0

The hotel grounds are beautiful with lovely gardens and a refreshing pool area.

Beautiful garden area

Inconsistent service

Clarence

United States, September 2024

7.0/10

The location of the hotel is fantastic, being very close to everything we wanted to explore in Key West. Our room had a lovely kitchen which was perfect for our stay. However, the dining options felt lacking, especially when considering other available offerings in the area. While the service was generally good, a few more proactive staff members could improve the experience.

Rooms

7.0

The room was spacious enough for our family, with a well-equipped kitchen and clean facilities. However, having only two chairs for a family of four felt inadequate.

Service

6.0

The service was friendly and informative, although the manager seemed less accommodating to concerns about the room's furnishings.

Location

9.0

The hotel is situated in an excellent spot, with just a short walk or bike ride to Duval Street and other local attractions.

Dining

5.0

While we appreciated the complimentary snacks, a more substantial dining option would have enhanced our experience.

Facilities

8.0

The outdoor areas and gardens were beautiful and contributed to a relaxing atmosphere.